One question that we have gotten again and again recently is this: if you have ordered a digital format, and your link has expired, can the ICAM just re-send the link, or will you need to re-order? Here is the answer:

The link can be resent, but you must provide the following information:

1. a ) If a DRM placed the order, the name of the DRM, or

b) If a teacher placed the order, the name of the teacher and the name of the DRM who approves for that teacher.

2. The title of the book, and the ISBN.

3. The format you have ordered.

The best scenario is to download and unlock your files within the 15 day window, then you can hold on to it until you need it. Re-sending a file manually is very time-consuming for everyone involved.

Learning Ally Files

There are some known issues that are snagging the delivery of audio-only files from Learning Ally. We are aware of the problem, and Chadd is working diligently with this vendor to resolve these issues. Continue to let us know when you experinece these difficulties.

Nov. 8-9   PATINS State Conference Returns! Registration will begin soon, here, on the ICAM website, on the PATINS website, and on the Rapid Fire Blog, brought to you by Daniel McNulty, PATINS State Director. AND, we’re still wanting a few more teachers, therapists, admin, IT staff, who are working toward accessibility and are willing to share!  The Call For Proposals will absolutely close 1 week from today on Aug. 17 2012.  Get your Proposal in NOW, by clicking this link:  www.surveymonkey.com/s/PATINSStateConf2012CFP

I always have enjoyed the Back to School season and now is no exception. Even though we are crazily busy here in the ICAM office, we have fun troubleshooting problems together and catching each other’s little mistakes when possbile. Sometimes one or the other of us will groan in frustration or triumphantly laugh when we have worked hard to help one of you, and finally experience success.

It’s all for the children. We must remember that, and remind each other if needed. All of us are here to improve educational outcomes for Indiana students. Which also means all of us are here to improve their lives.

It’s a big job! And here we go!